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Quality Policy

Introduction

At Aspo Pharma, we are committed to delivering high-quality products and services to our customers. Our Quality Policy outlines our commitment to maintaining excellence in all aspects of our operations, from product development to customer service, ensuring that we meet and exceed our customers’ expectations.

Interpretation and Definitions

For the purposes of this Quality Policy:

• Company (referred to as “Aspo Pharma,” “We,” “Us,” or “Our”) refers to Aspo Pharma, Himuda Industrial Area, Plot Number – 10, Bhatauli Kalan, Baddi, Himachal Pradesh 173205.

• Products refers to the pharmaceutical products manufactured, marketed, and distributed by Aspo Pharma.

• Services refers to all activities carried out by the Company, including product delivery, customer support, and technical assistance.

• Quality Standards refers to the guidelines, regulations, and certifications the Company adheres to in the manufacture and delivery of its products and services.

Our Commitment

We are committed to delivering products and services that meet the highest quality standards. This policy demonstrates our ongoing commitment to:

• Compliance: Adhere to all applicable national and international regulatory standards, including GMP (Good Manufacturing Practices), ISO certifications, and any other quality assurance protocols that are relevant to our operations.

• Customer Satisfaction: Continuously improve customer satisfaction by providing products that meet or exceed customer expectations in terms of safety, efficacy, and reliability.

• Quality Control: Employ rigorous quality control processes throughout the manufacturing, storage, and delivery processes to ensure that our products are of the highest quality.

• Continuous Improvement: Encourage continuous improvement across all facets of the Company’s operations, ensuring that we not only meet but also innovate in response to changing customer needs, technology advancements, and industry trends.

• Training and Development: Invest in the training and development of our employees to ensure they are knowledgeable and equipped to maintain the highest levels of product and service quality.

Quality Assurance

• Process Management: Our quality assurance processes ensure that all products are consistently manufactured, tested, and delivered to meet the required specifications. We maintain strict quality control from raw material procurement to final product delivery.

• Product Testing: All products undergo comprehensive testing at various stages of production, including raw material testing, in-process quality checks, and final product validation.

• Customer Feedback: We actively collect and analyze customer feedback to identify areas for improvement and take proactive steps to enhance product performance and customer satisfaction.

Quality Objectives

Aspo Pharma’s key quality objectives include:

• Consistently producing safe and effective pharmaceutical products.
• Achieving a zero-defect product output.
• Ensuring timely delivery of products and services.
• Minimizing customer complaints through continuous product and service improvement.
• Maintaining and improving the Company’s reputation for quality within the pharmaceutical industry.

Responsibilities

• Management: Our management team is responsible for the implementation and review of this Quality Policy. They ensure that quality objectives align with the strategic goals of the Company and take corrective actions when necessary.

• Employees: Every employee at Aspo Pharma is responsible for understanding and adhering to this policy. They are expected to contribute to quality initiatives and continuously improve their work processes.

External Standards and Regulations

Aspo Pharma ensures that all of its products and services comply with national and international regulations. We maintain certifications, including GMP (Good Manufacturing Practices) and ISO 9001, to validate our adherence to quality standards.

Audit and Monitoring

• Internal Audits: Regular internal audits are conducted to ensure compliance with this Quality Policy and identify any areas for improvement.

• External Audits: Aspo Pharma undergoes third-party audits to ensure adherence to regulatory standards and customer-specific requirements.

Commitment to Continual Improvement

Aspo Pharma is dedicated to the continual improvement of its products, processes, and services. We encourage innovation and proactively seek ways to enhance the overall quality of our offerings to better serve our customers.

Review of the Quality Policy

The Quality Policy will be reviewed periodically and updated when necessary to reflect any changes in regulatory requirements, customer needs, or business objectives.

Contact Us

If you have any questions about this Quality Policy or any other related inquiries, you can contact us at:

• By email: info@aspopharma.com

• By visiting this page on our website: https://aspopharma.com/contact/

• By phone number: +91 98132 90149